Over the years we have been contacted by many people regarding purchasing rabbits, which is always such an honor! When we have rabbits available for sale, we are happy to hash out the details of the purchase, transport, etc. But other times we don’t have exactly what the buyer is looking for and so aren’t able to help immediately. Almost invariably the buyer will ask to be put on the waiting list for their specific rabbit.
And I, in a dose of pure Scrooge-like meanness, tell them, “No.”
Why on Earth would we say no to a waiting list? Don’t we want to sell our rabbits?! Well, in a nutshell, yes. It does seem counter-intuitive that we wouldn’t keep a waiting list. But let me take you on a walk down memory lane…
In the early days of Mad Hatter Rabbits, when every cage was shiny and the food crocks still had the stink of the factory on them, we kept a waiting list. It was a lovely excel spreadsheet with the contact information of every person who contacted us, the date of communications, the exact request they had for their rabbits. It was a thing of beauty and organizational structure and it gave great joy to it’s maker, ME.
But then, the dark shadows of reality began to intrude. I would contact people on the waiting list to tell them their rabbit was available and they’d tell me they’d changed their minds. Or purchased a rabbit from another breeder. Or moved to Zimbabwe and developed a rash from looking at rabbit pictures… there were any number of reasons they were backing out of the purchase.
My excel spreadsheet became a mausoleum of unrealized dreams. It was a sad, sad thing. I grieved.
After about two years regularly getting burned by flakey rabbit folks, we made an executive decision. What stock is available will be posted on our rabbitry facebook page, and if people contact us directly and we can help them, we will. First come, first served at that particular moment. If the buyer is consistent in pursuing us, we can pretty much guarantee we’ll get a rabbit to them as quickly as possible, but the responsibility now lands on the buyer, rather than us as the seller, to follow through on the effort of a stock purchase.
I still miss that excel spreadsheet, but it was time to build a bridge and get over it.
Do you maintain a waiting list?